Question 1

Are your tours guided by English-speaking experts?

Accepted Answer

Yes, all our group tours are led by experienced, English-speaking guides or tour conductors who are passionate about sharing their local knowledge.

Question 2

Are your trips suitable for solo travellers from the UK?

Accepted Answer

Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.

Question 3

Can I customize my group tour or add extra nights?

Accepted Answer

Yes, on some trips.   Where available, we offer options to extend your stay or add pre- and post-tour nights. Let us know your preferences and we’ll help arrange additional services where possible.

Question 4

Do you guarantee we stay in the hotels cited in the itinerary?

Accepted Answer

Occasionally, some planned properties may be unavailable. In such cases, we replace them with hotels of the same category.

Question 5

Do you offer travel insurance or recommend providers for UK travellers?

Accepted Answer

Travel insurance is not included in our pricing but is strongly recommended.

Question 6

Do your tours mix with guests from other countries where you operate?

Accepted Answer

No.  While we sell tours if multiple countries (i.e. Germany, France, United Kingdom, etc), we do not combine guests from those countries into a single departure.  However, if, for instance, a German customer were to purchase from one of our UK sites (i.e. www.africaventura.co.uk as opposed to www.africaventura.de), nothing would stop them from doing so but the tour would be conducted in English.

Question 7

How do I book a tour and what payment options are available for UK customers?

Accepted Answer

You can book directly on our website or by contacting our UK team. We accept major credit cards and bank transfers. Payment plans may be available for some trips.

Question 8

How do you choose the accommodation we stay in?

Accepted Answer

Some hotels are simple, others more upscale – this balance is intentional to provide an authentic insight into the range of local accommodation.

Question 9

How do you ensure your tours are sustainable and responsible?

Accepted Answer

Sustainability is at the core of our philosophy. We partner with local communities, support fair wages, minimize environmental impact, and contribute to social projects through our [V Social Foundation](https://www.vsocialfoundation.org/).

Question 10

How large are your group sizes?

Accepted Answer

We intentionally keep our groups small to ensure a more personal and immersive experience.  The vast majority of our tours have a maximum limit of 12 and on average our tours have around 9 travellers.  However a small number of our trips allow up to 16 travellers.

Question 11

How physically demanding are your tours?

Accepted Answer

We offer a range from easy-paced cultural trips to more active adventures. Please review the trip information or ask us if you have concerns about fitness requirements.

Question 12

How should I behave in Japanese communal baths?

Accepted Answer

Bathing has a long tradition in Japan! In many cities, youll find public baths (sento) and the famous onsen with their natural hot springs. These baths are often found in temple inns, ryokan (traditional Japanese inns), on some tours in yurari onsen (spa resorts), and sometimes in hotels as communal bathing areas next to private showers.

Heres how bathing in an onsen or sento works:

The baths are segregated by gender, and swimwear is not permitted. Your tour guide will explain the detailed etiquette to you on-site, but here are the most important points:

In the entrance area, you lock away your belongings and shoes. Towels are usually provided, or you can bring your own.

You go to the mens or womens section.

In an anteroom, you undress and place your clothes in a locker or basket. Leave your towel there.

With a small washcloth, you go into the bathing area. There, you wash yourself thoroughly (if you dont want to wash your hair, put it up – it mustnt go into the bathwater, so dont submerge your head).

Only after youve completely cleansed yourself should you enter the various pools of hot water and enjoy the soothing heat.

Important: Never take a washcloth (whether used or not) into the bathwater! Unfortunately, you sometimes see tourists doing this.

**Further advice:**

Please dont speak too loudly; the bath is a place for relaxation. The hot water can put a strain on your circulation – stay in the water only briefly at first, be careful when getting up, and rinse yourself with cooler water from time to time. Drink plenty of fluids to avoid dehydration.

At Yurari Onsen, which we visit on some trips, there are various pools, including an outdoor area with a view of Mount Fuji, as well as a sauna and steam rooms.

The etiquette of washing thoroughly before relaxing in the hot water also applies when staying with host families, in temple guesthouses, and in ryokan. Its especially common in families, as everyone wants to take a dip in the hot tub. To conserve water, everyone washes thoroughly before enjoying the bath.

**Please note**: Some onsen and sento may refuse entry to guests with tattoos.

Question 13

What is included in the price of your group tours?

Accepted Answer

Our tour prices typically include accommodation, most meals, guided activities, entrance fees, and ground transportation. Specific inclusions are listed on each trip page.

Question 14

What is your cancellation and refund policy?

Accepted Answer

Our cancellation and refund policies are clearly outlined during booking; you can find a link to our terms at the bottom of the page. We offer flexible terms, but details may vary by trip. Please refer to the specific trip page or contact us for more information.

Question 15

What kind of accommodation do you use on your tours?

Accepted Answer

We select comfortable, well-located hotels and guesthouses that reflect the local character. Accommodation standards and details are listed on each trip page.

Question 16

What support is available during the trip?

Accepted Answer

You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.

Question 17

Is my trip protected by ATOL or ABTA?

Accepted Answer

Upon launch in the UK in early 2026, your trip will be protected by the DRSF.  DRSF stands for Deutscher Reisesicherungsfonds (German Travel Security Fund). As a Ventura TRAVEL customer, your payments are protected by DRSF, ensuring your money is safe and you are covered in the unlikely event of insolvency. You will receive a security certificate with your booking for your peace of mind.

To give additional comfort to UK travellers, we aim to be ATOL & ABTA protected by the second quarter of 2026 but the DRSF protection is sufficient under the 2018 UK Package Travel Regulations and has been reviewed and confirmed by our UK legal representatives.

Question 18

What makes Ventura TRAVEL’s group tours different from other UK tour operators?

Accepted Answer

Ventura Travel offers small-group, expert-led journeys focused on authentic, sustainable experiences. Our tours go beyond mass tourism, supporting local communities and providing unique, in-depth cultural encounters.

Question 19

Do your tours include flights?

Accepted Answer

International flights are not typically included, allowing you flexibility in choosing your preferred airline and schedule. We can assist with flight recommendations if needed.

Question 20

What is something goes wrong while on my tour?

Accepted Answer

Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.

3-Week Japan Tour: Golden Route Plus

Japan Highlights from Fukuoka to Tokyo

Japan Round Trip 3 Weeks: Golden Route Plus

Map

Itinerary

Dates & Prices - all departures guaranteed.

Info

Single Room Supplement

FAQs

Do you offer travel insurance or recommend providers for UK travellers?

What is your cancellation and refund policy?

Can I customize my group tour or add extra nights?

Do your tours mix with guests from other countries where you operate?

How large are your group sizes?

What is included in the price of your group tours?

Japan Round Trip 3 Weeks: Golden Route Plus

£ 4399

Japan Round Trip 3 Weeks: Golden Route Plus

Map

Itinerary

Dates & Prices - all departures guaranteed.

Info

Single Room Supplement

FAQs

Do you offer travel insurance or recommend providers for UK travellers?

What is your cancellation and refund policy?

Can I customize my group tour or add extra nights?

Do your tours mix with guests from other countries where you operate?

How large are your group sizes?

What is included in the price of your group tours?

Japan Round Trip 3 Weeks: Golden Route Plus

£ 4399

Discover more adventures

Discover more adventures