Frequently asked questions

Ventura Travel offers small-group, expert-led journeys focused on authentic, sustainable experiences. Our tours go beyond mass tourism, supporting local communities and providing unique, in-depth cultural encounters.

Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.

Yes, on some trips. Where available, we offer options to extend your stay or add pre- and post-tour nights. Let us know your preferences and we’ll help arrange additional services where possible.

We intentionally keep our groups small to ensure a more personal and immersive experience. The vast majority of our tours have a maximum limit of 12 and on average our tours have around 9 travellers. However, a very small number of our trips allow up to 16 travellers.

Our tour prices typically include accommodation, most meals, guided activities, entrance fees, and ground transportation. Specific inclusions are listed on each trip page.

We select comfortable, well-located hotels and guesthouses that reflect the local character. Accommodation standards and details are listed on each trip page.

Your holiday is financially protected. Every booking is covered by an established travel protection scheme, so the money you pay us is safe and you're protected in the unlikely event of insolvency. You'll receive a protection certificate with your booking, giving you complete peace of mind.

Our cancellation and refund policies are clearly outlined during booking; We offer flexible terms, but details may vary by trip. Please refer to the specific trip page or contact us for more information. You can also find a link to our terms here.

You can book directly on our website or by contacting our UK team. We accept major credit cards and bank transfers. Payment plans may be available for some trips.

International flights are not typically included in the tour price. This gives you the flexibility to choose the airline, cabin class and departure airport that best suits your plans.

When you enquire or book with us, we'll proactively recommend the best flight options for your chosen tour, including suitable routes, airlines and departures from both London and regional UK airports where available. Most travellers choose to reserve their place on the tour first and then book their flights with our guidance.

Our aim is to make arranging your journey as straightforward as possible, so you can focus on looking forward to your adventure rather than worrying about the logistics.

Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.

We offer a range from easy-paced cultural trips to more active adventures. Please review the trip information or ask us if you have concerns about fitness requirements.

You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.

Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.

Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.

Yes, all our group tours are led by experienced, English-speaking guides or tour conductors who are passionate about sharing their local knowledge.

You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.

Sustainability is at the core of our philosophy. We partner with local communities, support fair wages, minimize environmental impact, and contribute to social projects through our V Social Foundation.