Frequently asked questions

Ventura Travel offers small-group, expert-led journeys focused on authentic, sustainable experiences. Our tours go beyond mass tourism, supporting local communities and providing unique, in-depth cultural encounters.

Yes, on some trips. Where available, we offer options to extend your stay or add pre- and post-tour nights. Let us know your preferences and we’ll help arrange additional services where possible.

We intentionally keep our groups small to ensure a more personal and immersive experience. The vast majority of our tours have a maximum limit of 12 and on average our tours have around 9 travellers. However a small number of our trips allow up to 16 travellers.

Our tour prices typically include accommodation, most meals, guided activities, entrance fees, and ground transportation. Specific inclusions are listed on each trip page.

We select comfortable, well-located hotels and guesthouses that reflect the local character. Accommodation standards and details are listed on each trip page.

Upon launch in the UK in early 2026, your trip will be protected by the DRSF. DRSF stands for Deutscher Reisesicherungsfonds (German Travel Security Fund). As a Ventura TRAVEL customer, your payments are protected by DRSF, ensuring your money is safe and you are covered in the unlikely event of insolvency. You will receive a security certificate with your booking for your peace of mind.

To give additional comfort to UK travellers, we aim to be ATOL & ABTA protected by the second quarter of 2026 but the DRSF protection is sufficient under the 2018 UK Package Travel Regulations and has been reviewed and confirmed by our UK legal representatives.

You can book directly on our website or by contacting our UK team. We accept major credit cards and bank transfers. Payment plans may be available for some trips.

International flights are not typically included, allowing you flexibility in choosing your preferred airline and schedule. We can assist with flight recommendations if needed.

Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.

We offer a range from easy-paced cultural trips to more active adventures. Please review the trip information or ask us if you have concerns about fitness requirements.

You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.

Absolutely! Many of our guests travel solo. We offer the option to share a room with another solo traveller or book a single room for an additional fee.

Your guide is your first escalation point and can usually assist in the majority of circumstances but if you need to escalate an issue that your guide cannot assist with, we offer 24/7 support via phone and email; emergency contact information will be provided in your travel documents.

Yes, all our group tours are led by experienced, English-speaking guides or tour conductors who are passionate about sharing their local knowledge.

You’ll have 24/7 support from your guide and our local team throughout your journey. We also provide emergency contact numbers for added peace of mind.

Sustainability is at the core of our philosophy. We partner with local communities, support fair wages, minimize environmental impact, and contribute to social projects through our V Social Foundation.